Utilize xiCOP:
Always start by running xiCOP - XIMEA Control panel.
Verify compatibility:
Verify you are using supported accessories and hardware.
Stay updated:
Update to the latest version the following:
XIMEA Software package
Driver
Firmware
Other possible software
Power cycle routine:
Execute a soft reboot of both your camera and computer. If the problem persists, consider a hard reboot of the PC.
Experiment with setups:
Try different configurations involving cables, host slots, and even separate host controllers instead of integrated ones.
Contact us for uncovered issues:
If you still have unanswered questions or encounter specific issues, our support team is always ready to assist. Feel free to contact us by creating a support ticket.
